Terms of Use

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1. Agreement to Terms

These Terms of Use constitute a legally binding agreement between you and Calmflameglow concerning your access to and use of our website and services. By accessing or using our website, you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website following the posting of revised Terms of Use means that you accept and agree to the changes. We encourage you to review these terms periodically to stay informed of any updates.

2. Use License and Restrictions

Subject to your compliance with these Terms of Use, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our website for personal, non-commercial purposes. This license does not include any right to:

Modify or copy the materials on our website except as necessary for normal website viewing. You may not reproduce, duplicate, or create derivative works from any content without our express written permission.

Use the materials for any commercial purpose or for any public display, whether commercial or non-commercial. The content on our website is provided for informational purposes only and may not be used to compete with our business.

Attempt to decompile, reverse engineer, or disassemble any software or technology contained on our website. This includes any attempts to discover source code or underlying algorithms.

Remove any copyright, trademark, or other proprietary notations from the materials. All intellectual property rights in the website and its content remain our property or the property of our licensors.

Transfer the materials to another person or mirror the materials on any other server without our prior written consent.

3. User Accounts and Registration

Certain features of our website may require you to create an account or provide personal information. When creating an account, you agree to provide accurate, current, and complete information and to update this information as necessary to maintain its accuracy.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

We reserve the right to suspend or terminate your account if any information provided during registration or thereafter proves to be inaccurate, false, or misleading, or if you violate these Terms of Use.

4. Services and Pricing

Calmflameglow provides professional lawn care and greenery maintenance services as described on our website. Service descriptions, pricing, and availability are subject to change without notice. We reserve the right to modify, suspend, or discontinue any service at any time.

All prices displayed on our website are in British Pounds and are subject to applicable taxes unless otherwise stated. Prices may vary based on location, project scope, and specific customer requirements. Final pricing will be confirmed in writing before service commencement.

We strive to provide accurate information about our services, but we do not warrant that service descriptions, pricing, or other content on our website is accurate, complete, reliable, current, or error-free. We reserve the right to correct any errors or inaccuracies and to change or update information at any time without prior notice.

5. Booking and Cancellation

When you request services through our website or by contacting us directly, you are making an offer to purchase services subject to these Terms of Use. We reserve the right to accept or decline your request for any reason.

Once we accept your service request and confirm an appointment, a binding contract is formed between you and Calmflameglow. You agree to be present or have a representative available at the scheduled time, and to provide access to the areas requiring service.

If you need to cancel or reschedule an appointment, please notify us at least 48 hours in advance. Cancellations made with less than 48 hours notice may be subject to a cancellation fee. We reserve the right to cancel or reschedule appointments due to weather conditions, equipment issues, or other circumstances beyond our control.

6. Payment Terms

Payment for services is due as specified in your service agreement. We accept various payment methods as indicated on our website or in your service contract. You agree to pay all charges incurred by you or on your behalf through our services, at the prices in effect when such charges are incurred.

If payment is not received by the due date, we reserve the right to suspend or terminate services and to charge interest on overdue amounts at the rate permitted by law. You are responsible for all costs of collection, including reasonable legal fees, if we must take action to collect overdue payments.

All payments are non-refundable except as expressly provided in our Return Policy or as required by law. If you dispute any charges, you must notify us in writing within 30 days of the charge date.

7. Intellectual Property Rights

The content on our website, including text, graphics, logos, images, videos, and software, is the property of Calmflameglow or our content suppliers and is protected by United Kingdom and international copyright, trademark, and other intellectual property laws.

Our trademarks, service marks, and logos used and displayed on our website are our registered and unregistered trademarks. Nothing on our website should be construed as granting any license or right to use any trademark without our prior written permission.

You may not use our intellectual property without our express written consent. Any unauthorized use of our content or intellectual property may violate copyright, trademark, and other laws and could result in legal action.

8. User-Generated Content

Our website may allow you to submit comments, reviews, feedback, or other content. By submitting content to our website, you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in any media.

You represent and warrant that you own or control all rights to the content you submit, that the content is accurate, and that use of the content does not violate these Terms of Use and will not cause injury to any person or entity.

We reserve the right to remove any content that we determine, in our sole discretion, violates these Terms of Use, is offensive, illegal, or infringes upon the rights of others. We are not responsible for any user-generated content and do not endorse any opinions expressed by users.

9. Prohibited Activities

You agree not to engage in any of the following prohibited activities:

Using our website for any unlawful purpose or in violation of these Terms of Use. This includes any activity that violates local, national, or international laws or regulations.

Attempting to gain unauthorized access to our website, servers, or networks connected to our website through hacking, password mining, or any other means.

Interfering with or disrupting the operation of our website or servers, including introducing viruses, malware, or other harmful code.

Collecting or harvesting any personally identifiable information from our website, including account names or email addresses, without permission.

Impersonating any person or entity or falsely stating or misrepresenting your affiliation with a person or entity.

Using automated systems or software to extract data from our website without our written permission, including web scraping, data mining, or similar data gathering tools.

10. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that our website will be uninterrupted, secure, or error-free, that defects will be corrected, or that our website or the servers that make it available are free of viruses or other harmful components.

We do not warrant or make any representations regarding the use or results of the use of the materials on our website in terms of their correctness, accuracy, reliability, or otherwise. You assume all responsibility and risk for your use of our website and services.

11. Limitation of Liability

To the maximum extent permitted by law, Calmflameglow and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, or goodwill, arising out of or related to your use of our website or services.

Our total liability to you for all claims arising out of or related to these Terms of Use or your use of our website shall not exceed the amount you paid us for services in the twelve months preceding the claim.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so some of the above limitations may not apply to you. In such cases, our liability will be limited to the greatest extent permitted by law.

12. Indemnification

You agree to indemnify, defend, and hold harmless Calmflameglow and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses, including reasonable legal fees, arising out of or related to:

Your use of our website or services in violation of these Terms of Use. Your violation of any law or regulation or the rights of any third party. Any content you submit to our website. Any activity conducted through your account, whether authorized by you or not.

13. Governing Law and Dispute Resolution

These Terms of Use shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any disputes arising out of or related to these Terms of Use or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Before filing any legal action, you agree to attempt to resolve any dispute informally by contacting us. We will attempt to resolve the dispute informally by contacting you via email. If a dispute is not resolved within 30 days of submission, either party may pursue formal legal action.

14. Severability

If any provision of these Terms of Use is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

15. Entire Agreement

These Terms of Use, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and Calmflameglow concerning your use of our website and services. These terms supersede all prior agreements, understandings, and communications between you and us regarding the subject matter herein.

16. Contact Information

If you have any questions about these Terms of Use, please contact us:

Calmflameglow
Lawn Master Head Office
St Asaph, LL17 0LP
United Kingdom

Phone: +44 0800 915 9915
Email: office@calmflameglow.world